Provided by
See Wealth Pty Ltd as trustee for the See Wealth Unit Trust
ABN 62 842 952 821
Authorised Representative No. 454812 (See Wealth)
Steve Modric – Authorised Representative No. 462537 (Steve)
Debra Fing – Authorised Representative No. 1002994 (Debbie)
Together we, us, our
As Authorised Representatives of
ARC Assets Pty Ltd
ABN 38 675 134 148
AFSL No. 556732 (Licensee)
The distribution of this Financial Services Guide (FSG) is authorised by the Licensee.
Purpose of this document
The purpose of this FSG is to assist you in deciding whether to use our services by giving you information about the type of services we provide, how we are remunerated, and your rights when you have a complaint about the services we provide to you.
We recommend that you read and understand this FSG before you engage us to provide you with any financial services. If you have any questions, please get in touch with us.
Not Independent
Because we may receive commissions from life insurance product issuers, we are not able to refer to ourselves or our advice as independent, impartial, or unbiased.
Additional documents you may receive from us
When we provide you with financial planning services, you may receive:
• A Statement of Advice (SoA) or Record of Advice (RoA). These documents set out the advice we provide to you. If you have not been provided with the RoA, you may request a copy of it free of charge at any time within 7 years after the advice was provided to you by contacting us.
• A Product Disclosure Statement (PDS), which provides details about the significant risks and benefits, costs, charges, and other significant characteristics or features of the products we have recommended.
Financial services we are authorised to provide
We are authorised to provide personal advice and dealing services to retail and wholesale clients for the following financial products:
• Deposit and payment products, limited to
• Debentures, stocks, or bonds issued or proposed to be issued by a government
• Life products
• Interests in managed investment schemes, including investor directed portfolio services and MDA services
• Retirement savings account products
• Securities
• Superannuation
How can you provide us with instructions?
You can give us instructions by phone, email, or any other means that we agree with you from time to time.
Who does the Licensee act for?
As authorised representatives, we provide financial services on behalf of the Licensee. In providing those financial services, the Licensee acts on its own behalf.
Fees
All fees are payable to See Wealth. Steve is the owner of See Wealth and shares in the profits that are made.
Personal advice
We will charge you a fee for any personal advice we provide to you. That fee may be either a fixed fee or based on the amount of hours it takes us to prepare and provide you with personal advice.
The amount of these fees usually ranges from $3,798.00 to $4,928.00 but may exceed this range in complex cases. These fees will be agreed with you beforehand and will be disclosed in a SoA or RoA, which will be provided to you.
Ongoing fees
Our ongoing fees depend on the ongoing service that we provide to you. They are typically charged as an agreed fixed price of between $2,989.00 and $20,000.00 and are paid either monthly or yearly in advance.
The amount of ongoing fees will depend on your total assets under management and other factors such as the complexity of your portfolio, the regularity of reviews, and any additional services we are providing.
Any ongoing fees will be agreed with you in our service agreement.
Brokerage fees
We do not charge you for brokerage, but brokerage fees may be payable to third parties who execute transactions on your behalf.
The services and fees will be set out in the SoA or RoA that we provide to you.
Insurance commissions
We receive a one-off upfront commission when you take out an insurance policy we recommend. The upfront commission will be between 10 percent and 66 percent of the first year’s annual premium.
We also receive an ongoing commission payment of between 22 percent and 33 percent of the annual premium for as long as you continue to hold the policy.
For example, for an insurance product with an annual premium of $2,000, where the issuer pays us an upfront commission of 60 percent, we will receive $1,200. The issuer will pay us 10 percent of the annual premium as ongoing commission for as long as you hold the product. Assuming an annual premium of $2,000, this equates to $200 per year.
You will be advised of the exact amount of these commissions in the SoA or RoA.
Other benefits
We may also receive additional benefits by way of sponsorship of education seminars, conferences, or training days. Details of any benefits received above $100 will be maintained on a register which is available to you on request.
Adviser remuneration
Our representatives are paid a base salary and do not receive commissions from product issuers. However, we are owned by our advisers and they share in the profits that we make.
Associations
We are required to disclose any associations or relationships between us, our related entities, and product issuers that could reasonably be capable of influencing the financial services we provide to you.
No such associations or relationships exist.
Conflicts of interest
Our representatives may recommend investments in shares that they hold or may hold in the future. You will be advised where a conflict of interest may exist and how the conflict will be managed.
Making a complaint
We endeavour to provide you with the best advice and service at all times.
If you are not satisfied with our services, we encourage you to contact the Licensee. We accept complaints over the phone, in person, via email or letter, or on our social media channels. The best option is to call the Licensee or put your complaint in writing to the Licensee’s office.
The Licensee will endeavour to resolve your complaint within 5 business days.
If you still do not receive a satisfactory outcome, or the Licensee does not respond within 30 days after you make the initial complaint, you have the right to complain to the Australian Financial Complaints Authority:
GPO Box 3
Melbourne VIC 3001
Phone: 1800 931 678
Fax: 03 9613 6399
Website: www.afca.org.au
Email: info@afca.org.au
You may only contact AFCA once you have followed the above procedure.
Our Complaints Handling Procedure is available on request and on our website at seewealth.net.au.
Your privacy
We are committed to protecting your privacy.
We have a Privacy Policy which sets out how we collect, hold, use, and disclose your personal information. It also sets out how you can access the information we hold about you, how to have it corrected, and how to complain if you are not satisfied with how we have handled your personal information.
Our Privacy Policy is available on request and on our website at seewealth.net.au.
Compensation arrangements
The Licensee holds professional indemnity insurance in respect of the financial services we provide. This insurance complies with the requirements of the Corporations Act and covers all financial services we are authorised to provide to you.
Contact us
If you have any queries about our financial services, please contact us.
Licensee contact details
ARC Assets
Office Address: 1/85 Elizabeth Street, Paddington NSW 2021
Phone: 02 9327 1501
See Wealth details
See Wealth Pty Ltd ATF The See Wealth Unit Trust
Phone: 07 5209 1014
Email: admin@seewealth.net.au
Website: seewealth.net.au
Office Address: 10/2 Old Gympie Road, Yandina QLD 4561
Postal Address: PO Box 37, Yandina QLD 4561